Sales Terms

Last updated: September 8, 2026

These Sales Terms apply to all purchases made through SHIRVELAAPPAREL.COM. The website and store are operated by SHIRT SHELF LLC, doing business as SHIRVELA APPAREL.

By placing an order, you confirm that you have reviewed and agreed to these Sales Terms, our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and other applicable store policies.

1. Products

SHIRVELA APPAREL sells modern casual clothing and related apparel products.

We make reasonable efforts to display product descriptions, materials, colors, sizing, photographs, availability, and prices accurately.

Product colors may appear slightly different because of lighting, photography, manufacturing variations, and screen settings. Product measurements are approximate unless otherwise stated.

2. Eligibility to Purchase

By placing an order, you confirm that:

You are legally capable of entering into a purchase agreement.
The information provided during checkout is complete and accurate.
You are authorized to use the selected payment method.
The products are being purchased for lawful purposes.
You will not use the website or products for fraudulent or unauthorized activities.

3. Prices and Currency

All prices are displayed in United States dollars (USD) unless otherwise stated.

Prices may change without prior notice. A price change does not affect an order that we have already accepted.

Discount codes and promotional offers are subject to their stated conditions, availability, and expiration dates. Discounts cannot be combined unless expressly permitted.

4. Sales Tax

Applicable sales tax is calculated during checkout based on the shipping destination and applicable law.

Any required sales tax will be displayed before the order is submitted.

5. Placing an Order

Adding a product to the shopping cart does not reserve inventory.

When you submit an order, you are making an offer to purchase the selected products. An automated order-confirmation email acknowledges that we received the order but does not necessarily mean that we have accepted it.

An order is accepted when payment is successfully authorized and the order enters fulfillment, unless we notify you otherwise.

6. Order Review and Cancellation by SHIRVELA APPAREL

We reserve the right to reject, hold, limit, or cancel an order for legitimate reasons, including:

Product or inventory unavailability
Incorrect pricing or product information
Payment authorization failure
Suspected fraud or unauthorized activity
Incomplete or invalid customer information
Unsupported shipping address
Unusual order quantity or suspected unauthorized resale
Violation of these Sales Terms
Legal or regulatory requirements

If we cancel a paid order, we will issue a refund to the original payment method.

7. Payment

Payment must be authorized before an order can be processed.

Available payment methods may include:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay
Other methods displayed during checkout

The payment methods displayed during checkout are controlling. Payments are processed through Shopify and applicable third-party payment providers.

8. Order Cut-Off Time

The daily order cut-off is 5:00 p.m. Eastern Time on business days.

Orders placed after the cut-off are treated as received on the next business day. Orders placed on weekends or U.S. federal holidays begin processing on the next business day.

9. Order Processing

Orders are normally processed within 1–3 business days.

Business days are Monday through Friday, excluding U.S. federal holidays.

Processing time is separate from shipping transit time.

10. Shipping and Delivery

We currently provide free standard shipping to eligible addresses in the contiguous United States.

Estimated delivery after processing is 3–7 business days.

We do not currently ship to:

Alaska
Hawaii
U.S. territories
P.O. Boxes
APO, FPO, or DPO addresses
International destinations

Orders may be shipped through USPS, UPS, FedEx, or DHL.

Delivery dates are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, address problems, high-volume periods, or circumstances outside our reasonable control.

Additional details are available in our Shipping Policy.

11. Customer Shipping Information

Customers are responsible for providing a complete and accurate name, email address, telephone number, billing information, and shipping address.

Contact us immediately if information needs to be corrected. We cannot guarantee that an address can be changed after processing begins.

We cannot change the delivery address after an order has shipped.

12. Order Cancellations

You may request a cancellation before the order has shipped.

Cancellation requests are free, but approval cannot be guaranteed after processing begins. Once an order has shipped, it cannot be canceled and must follow our return procedure after delivery.

To request cancellation, email support@shirvelaapparel.com and include your order number.

13. Returns and Exchanges

Eligible products may be returned within 30 calendar days after delivery.

Returned products must be unworn, unused, unwashed, unaltered, free from stains or odors, and returned with the original tags and applicable packaging.

We provide an approved prepaid return shipping label for eligible U.S. returns.

Exchanges are available subject to approval and product availability.

Complete requirements are stated in our Return & Refund Policy.

14. Damaged or Incorrect Products

Inspect your order after delivery.

If a product is damaged, defective, incomplete, or different from what you ordered, contact us within 7 calendar days after delivery.

Include:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the packaging and shipping label when applicable

After reviewing the claim, we may offer a replacement, exchange, refund, or another appropriate resolution.

15. Refunds

Approved refunds are issued to the original payment method.

Please allow up to 10 business days after refund approval for the refund to appear. Banks and payment providers may require additional processing time.

We are not responsible for processing delays caused by the customer’s bank or payment provider.

16. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is submitted, we may contact you to offer an alternative or cancel the affected product and issue a refund.

17. Personal Use and Resale

Products are sold primarily for personal use.

We may limit or cancel orders that appear to be placed for unauthorized commercial resale, distribution, or fraudulent activity.

18. Promotions and Discount Codes

Promotions may be subject to:

Eligibility requirements
Product exclusions
Minimum purchase amounts
Usage limits
Expiration dates
Geographic restrictions

Promotional offers have no cash value and cannot be applied retroactively unless expressly stated.

19. Limitation of Liability

To the maximum extent permitted by applicable law, SHIRT SHELF LLC will not be liable for indirect, incidental, special, or consequential losses arising from a purchase or use of our products.

Our aggregate liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Nothing in these Sales Terms excludes rights or remedies that cannot legally be limited or waived.

20. Governing Law and Dispute Resolution

These Sales Terms are governed by applicable United States federal law and the laws of the State of Missouri, without regard to conflict-of-law principles.

If a dispute occurs, the customer and SHIRT SHELF LLC agree to first attempt to resolve it through good-faith communication.

If direct communication does not resolve the dispute, the parties should attempt voluntary mediation. If mediation is unsuccessful, either party may pursue the matter in a court of competent jurisdiction, subject to applicable consumer-protection and jurisdictional laws.

21. Changes to These Sales Terms

We may update these Sales Terms when our operations, services, or legal obligations change.

Updated terms will be posted on this page with a revised “Last updated” date. The version in effect when an order is placed will generally apply to that order.