Shipping policy
Last updated: September 8, 2026
This Shipping Policy applies to orders placed through SHIRVELAAPPAREL.COM.
Shipping Area
We currently ship only to eligible addresses within the contiguous United States.
We do not currently ship to:
- Alaska
- Hawaii
- U.S. territories
- P.O. Boxes
- APO, FPO, or DPO addresses
- International destinations
Free U.S. Shipping
Eligible orders receive free standard shipping. No minimum purchase is required unless a different promotion or checkout notice expressly states otherwise.
Order Processing
Orders are normally processed within 1–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from transit time.
Order Cut-Off Time
The daily order cut-off is 5:00 p.m. Eastern Time on business days.
Orders placed after the cut-off are treated as received on the next business day. Orders placed on weekends or holidays begin processing on the next business day.
Estimated Delivery
After processing, estimated delivery within the contiguous United States is 3–7 business days.
The estimated total time from order placement to delivery is generally 4–10 business days, consisting of:
- Processing: 1–3 business days
- Shipping transit: 3–7 business days
Delivery dates are estimates and are not guaranteed. Weather, carrier disruptions, address problems, high-volume periods, and other circumstances outside our reasonable control may cause delays.
Shipping Origin
Orders are fulfilled and shipped from within the United States.
Carriers
Depending on the destination and fulfillment requirements, orders may be shipped through:
- USPS
- UPS
- FedEx
- DHL
We may select the most appropriate carrier and service for an order.
Expedited Shipping
We do not currently offer expedited or guaranteed-delivery shipping services.
Tracking
When tracking is available, a shipping confirmation email containing the tracking information will be sent after the order ships.
Tracking information may require up to 48 hours to update after the carrier receives the shipment.
Incorrect or Incomplete Addresses
Customers must provide a complete and accurate shipping address.
If you notice an error, contact us immediately. We may be able to update the address before shipment, but changes are not guaranteed after processing begins.
We cannot change an address after the order has shipped. Additional shipping costs resulting from an incorrect or incomplete customer-provided address may be the customer’s responsibility.
Delivered but Not Received
If tracking shows that an order was delivered but you cannot locate it:
- Confirm the shipping address on the order.
- Check around the delivery location.
- Ask household members or neighbors.
- Allow one additional business day because carriers sometimes mark packages delivered early.
- Contact the carrier and then contact our support team if the package remains missing.
Lost or Damaged Shipments
Contact us promptly if a shipment appears lost or arrives damaged. For damaged, incomplete, or incorrect deliveries, notify us within 7 calendar days after delivery and provide photographs when possible.
We will review the situation and determine an appropriate replacement, refund, or other resolution.
Contact Us
SHIRVELA APPAREL
Operated by SHIRT SHELF LLC
1508 Prier Ln
Webb City, MO 64870-9605
United States
Email: support@shirvelaapparel.com
Phone: +1 708-837-7078
Hours: Monday–Friday, 9:00 AM–5:00 PM ET